Should I use or cite Wikipedia? Probably not.
Academic Topics
Consider researching a topic like "postmodernism" for an English paper. The Wikipedia entry on postmodernism seems fairly well written and ends with an extensive bibliography. But compare this to the modernism/postmodernism in Collins Dictionary of Sociology.
Unlike Wikipedia, the articles in Credo Reference and similar academic reference sources are signed. Articles in Wikipedia may be well written and insightful, but they are not embedded in the world of scholarly discourse. Without knowing who wrote the article, it is more difficult to judge whether the author's writing is worthy of consideration, or to critique his or her motivations or qualifications. Without a known author, Wikipedia articles cannot be considered authoritative.
Popular Culture
For studies of popular culture, Wikipedia and other websites may provide useful material, but they should be treated with healthy skepticism. Suppose you are researching a topic like "reggaeton." As a relatively recent pop music phenomenon, there is very little scholarly literature on the subject. In this case, you might turn to the popular press for background information, and to websites discussing reggaeton. Wikipedia is not the authority on the subject, but just one voice among many on the web. As such, it should be read as a primary source and evaluated accordingly.
The references in Wikipedia to other resources such as news articles can be helpful, but these should be verified. For example, if Wikipedia cites an article on reggaeton in the New York Times, you should use the library's online database ProQuest Newspapers to find and read the article for yourself. In cases like this, Wikipedia and its references can provide basic information, but you must provide the scholarly analysis.
General Knowledge
General knowledge, such as names and dates, doesn't need to be cited, but it does need to be correct. As described above, Wikipedia is useful but not authoritative, so it's a good idea to verify information you find there in an academic reference source such as Credo Reference. You can find the same information as you did in Wikipedia, plus references to other scholarly works that will help with your research.
Further Reading
Schiff, Stacy. "Know it all: Can Wikipedia conquer expertise?" The New Yorker, February 26, 2006
