Frequently Asked Questions
- What can I expect from an online class?
- How do I know if online learning is for me?
- How do I register for a distance learning class?
- How much does a distance learning class cost?
- Where do I get my books?
- How do I access my online class?
- What if I forgot my username or password?
- I signed up for an online class – when is our first meeting?
- What do I need in order to take an online class?
- Who do I contact if I have questions or need help?
What can I expect from an online class?
Every distance education course meets or exceeds the academic rigor and content found in traditional college courses. Distance Education courses are not inherently “easier” nor do they require less of a time commitment than traditional face-to-face courses. If taking a three credit course that is offered 100% online you should expect to spend a minimum of five hours a week reading course materials, working on assignments and collaborating with your classmates in the online environment. How you divvy up that time is up to you. However, be sure to review the course syllabus to understand the instructor’s expectations regarding course interaction requirements and due dates.
How do I register for a distance learning class?
You register for distance learning classes the same way you register for traditional face-to-face classes – by contacting the Enrollment Center or by registering online via accessBCC.
How much does a distance learning class cost?
Distance learning classes cost the same as any other course at BCC. To get the most current information on tuition and fees visit the Student Accounts Office.
Books for distance learning classes are available at the college’s bookstore.
How do I access my online class?
You can access your courses by logging onto accessBCC and then clicking on the link for eLearningBCC.
What if I forgot my username or password?
On the accessBCC log-in page, right below the log-in button are two links that will help you obtain your user information. If after trying these links you are still having problems please contact Information Technology Services at ext. 3333.
I signed up for an online class – when is our first meeting?
Most online classes do not have specific days or times when you meet as a class. However, all have deadlines and due dates so it is important that you log on to accessBCC on the first day of the term and carefully review the syllabus so you understand the course expectations.
What do I need in order to take an online class?
The main thing you need is access to a computer that has an internet connection. If you do not have your own computer remember that the college has an open computer lab in K130 and also has computers in the library which you may access. Your local library may also have systems that you can use.
Learn more about specific technical requirements for distance learning.
Who do I contact if I have questions or need help?
If you are having technical issues – problems logging in, accessing course content, downloading files, etc. - the first place to start is our Need Help page. There you’ll find answers to common technical issues, troubleshooting tips, links to resources and information on how to contact the help desk.
If you have questions about the class – where to find things in the course site, how to submit assignments, or questions of an academic nature - contact your instructor.
If you have general questions about distance learning contact Distance Learning or call ext. 2387.